Serco is an international services company that improves the quality and efficiency of essential services that matter to millions of people around the world.
Our private sector customers are industry-leading organisations in a wide variety of markets.
We have nearly 50 years' experience of helping our customers achieve their goals. Many want us to improve their productivity and service quality. Others need us to support their rapid growth.
Government customers face crucial issues such as economic development, congestion, security and climate change. They value the innovation and passion we bring to these challenges, and the collaborative, flexible and imaginative way we work.
Serco is a values-led company with a culture and ethos that is at the heart of everything we do. We give our people real responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. Our approach has made us one of the world's leading service companies and our vision is to be the world's greatest.
Our service ethos means that our customers come back to us again and again. These long-term relationships help us to meet their changing needs and to do what we do best......bringing service to life.
More from Serco
Jeremy Stafford The state of public services
Jeremy Stafford, CEO of Serco UK & Europe, examines the role of the state in maintaining quality public services during times of economic hardship
Paul Howarth Nuclear future
Dr Paul Howarth, Managing Director of the National Nuclear Laboratory, on the commissioning of a new plutonium research facility and other exciting projects
Serco case study Adult social care
Examining the partnership between Serco and Hertfordshire County Council that is set to transform adult social services
Serco case study Better by design
Can good design improve efficiency in public services? The Chief Executive of the National Endowment for Science Technology and the Arts (NESTA) investigates
Elaine Bailey Is working working?
The Serco perspective on working in prisons, by Elaine Bailey Managing Director, Secure Accommodation and Community Services
Ethos film Second chance
A behind-the-scenes look at how Serco-run HMP & YOI Doncaster is tackling reoffending rates and using a new payment by results system
Mark Rogerson Engines of growth
What are governments and big business doing to encourage the growth of smaller enterprises in the US and UK?
Working in partnership Shared services
In Hertfordshire, Serco is working in partnership with the County Council on their business transformation programme, 'The Council for the Future'
Access Glasgow Common purpose
A joint venture (JV) between Glasgow City Council and Serco, Access was established to manage and upgrade the council’s IT and property services
Ethos Serco contract insights
Browse the Ethos gallery, with behind-the-scenes photos from HMP Dovegate, the National Physical Laboratory, the London Cycle Hire Scheme and more
Chris Hyman Up-skill or stand still
Employers must invest in skills to boost economic growth, says Chris Hyman, Chief Executive of Serco and UKCES Commissioner
Elaine Simpson Class acts
Major changes are underway in terms of how local authorities and schools commission and provide support services
