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Issue eight

Global crunch Dealing with the deficits

David Smith, Economics Editor for the Sunday Times, considers what the credit crunch means for budget deficits, unemployment rates and fiscal consolidation in different countries

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Illustration of workers breaking free from chains

Incentives Freedom to deliver

Sir Michael Bichard, Executive Director of The Institute for Government, asks whether the people tasked with delivering public services in the UK face barriers to innovation

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Kawasaki junction, Kanagawa Prefecture, Japan

Infrastructure Building the future

Sir Stephen Wright, Chief Executive of International Financial Services, London, explores why the time is now right for Public Private Partnerships (PPPs) on a global scale

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Rehabilitation Second chance

Ashfield Young Offenders’ Institution, England, managed by Serco, offers 400 boys the opportunity to learn new skills in a bid to break the cycle of reoffending

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Innovation Public service in action

Take inspiration from the UN's Public Service Awards (UNSPA), established by Kofi Annan, the former UN Secretary-General, to reward outstanding public service around the world

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Cyber security Protecting nations

As public services continue to move online, Garry Hindle, Head of Security and Counterterrorism for the Royal United Services Institute, considers what can be done to improve security

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Prison director Andrew Beck outside Acacia Prison

First person Report from the frontline

Three Serco people, working in Australia, North America and Dubai for a prison, a call centre and the Dubai Metro, report on the challenges they face at the front line of service delivery

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Nuclear debate Arms control

If there is to be a new age of international arms control, how can nuclear weapon states verify disarmament? VERTIC's Executive Director, Andreas Persbo, reports

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Speech bubbles around quote saying globalisation will challenge concepts of what is 'inherently governmental'

Public services Public or private?

Are there activities that must be carried out by government? How much of the public service should be opened up to the private sector? Gary Sturgess of The Serco Institute reports

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Sheila Dikshit greeting a crowd of people in India

Interview Introducing Sheila Dikshit

The Chief Minister of Delhi, India's capital city, has focused on providing quality education and healthcare and an efficient public transport system. She talks to senior journalist Kalyani Shankar

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